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Damaged/defective or any Amazon error returns will receive a full refund including a refund of original shipping charges. Unless otherwise stated, original shipping charges will not be refunded on returns due to customer choice/error.
This item is non-returnable due to hygiene/health and personal care/wellness/consumable nature of the product. However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
You may return most new and unopened Amazon International Store items within 30 days of delivery for a full refund of the price you paid. Unless otherwise stated, original delivery costs, Import Fees Deposit and return shipping for change of mind returns are not refunded. Change of mind returns within 30 days of receipt of delivery are easy with our online Returns Support Centre. Please note that it can take up to 15 days for an item to reach us once you return it. If we receive your returned item(s) after 45 days from receipt of delivery, we may deduct a 20% restocking fee from your refund.
You may return a defective, faulty, damaged, or incorrect item for a full refund of the price you paid, including original delivery costs, Import Fees Deposit and a credit of S$30 to cover reasonable substantiated delivery costs associated with returning the item(s) to us. If your reasonable return shipping costs exceed S$30, Contact us before shipping the item and provide evidence to us to substantiate the reasonable costs incurred, for which you will be reimbursed. 781b155fdc