Happy To Help
There's nothing wrong with saying, "I'd be more than happy to help." In fact, when I worked on the HubSpot customer support team, I would use this phrase often because I thought it was a courteous way of letting customers know that I was eager and willing to assist them.
Happy to Help
But, the more that you use this phrase, the more that you tend to lean on it in your day-to-day vocabulary. I caught myself saying this all of the time to the point where I felt I was overusing it and sounding like a broken record. Every time a customer asked me to do something, I would immediately bark back with, "I'd be more than happy to help," like a trained dog.
This wasn't an issue if the call was brief, or if the customer had an easy question. But, when I had to work with people who needed help with multiple problems, this phrase would gradually feel less sincere as I continued to use it. After the second or third time saying it on a call, customers would think that I was just trying to move the conversation along and that I didn't genuinely care about their issue.
In this post, we've curated a list of alternatives to the phrase, "happy to help." Share these with your team to improve their communication skills and provide a better service experience for your customers. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '78097403-61d1-4855-9aa4-90c3cba6d94b', "useNewLoader":"true","region":"na1");
It's a small change, but switching the word, "happy" with the word, "love" makes a big difference in this case. You're not just excited to interact with the customer, rather, you're eager to help and are motivated by their success.
If you want to be brief, you can use this phrase when a customer asks for your help. It's a quick response that shows the customer you've listened to their problem and you're ready to provide support. This is a great phrase to use if the customer is in a hurry and wants to get a solution as fast as possible.
If you're looking for a more casual approach, this phrase is great because it empowers the customer to ask for help. It tells them that you're able to provide whatever they need and that they can rely on you for continued support.
Be careful when you use this one. While it's a great alternative to "happy to help," some people may think you're not taking their issue seriously enough. They may think that they have a real problem on their hands, and by telling them otherwise, you may add friction to the service experience.
I like to use this phrase when I'm signing off an email or wrapping up a phone call. It lets the customer know that I'm always available to help and they shouldn't worry about contacting me outside my working hours. It also shows the customer that I'm aligned with their needs and that their solutions won't come at the expense of my personal convenience.
In most scenarios, this phrase can be used interchangeably with "happy to help." It effectively sends the same message, but uses different language like "assist" instead of "help." This is a good phrase to keep in your back pocket if you suddenly freeze with the customer and aren't sure how to respond.
In the case of chat, you can always store saved replies/canned responses to handle this sort of thing. Check if your help desk is up to the challenge. There are a variety of customer support plugins available so be specific.
Conclusions: Student nurses value a welcoming workplace where staff and educators are happy to help and have a positive attitude to student presence on the wards. More than any other factors these ward-based factors appear to have the strongest influence on student satisfaction.
This is a helpful expression to use when a customer appears to be worried over an issue. It shows them that you are sure about your capacity to investigate, and it addresses any concerns the customer may have.
Taking all these considerations into account, we suggest that mood may moderate the identifiability effect, such that the effect is attenuated under a positive mood. This hypothesis is in line with research that examined the role of a chronic (as opposed to an incidental) emotional state in mediating the identifiable victim effect [51]. In that study, people with a secure attachment style showed no preference for helping a specific identified victim over a group of victims, while the identifiability effect was strongest among people with an anxious attachment style who felt greater similarity and connectedness to identified single victims.
We began our investigation with an explorative pilot study, in which 95 undergraduate students (84% women, mean age = 23.45, SD = 1.20) were randomly assigned to one of four experimental conditions of a 2x2 design, that manipulated the identifiability of the target (Single Identified versus General Need) and mood (Positive versus Negative). Participants were then asked to write about a recent event that had made them happy or sad (manipulated between-subjects) in a personal manner, as though telling it to a good friend [e.g. 52].
The present study may therefore offer some practical strategies to make donations requests more efficient, by matching the type of the request to the emotional context. Our results reveal that approaching people while they are in a happy mood (e.g. at a celebration, or at festive events) may enhance donations to groups and to crowds in need, while in a negative emotional context (e.g. a memorial ceremony) presenting the case of a single identified victim may be more effective.
It's a myth that going outside is a requirement for feline happiness. Playing regularly with a cat and providing their entertaining toys can easily satisfy their stalking instinct, keep them stimulated and provide the exercise they need to stay healthy and happy. It also keeps local wildlife safe!
Even indoor cats should still be outfitted with a collar and visible identification. The occasional open window (make sure your windows have secure screens) or door offers a tempting opportunity for your cat. And your cat may become frightened and make their way outside if strangers come to work on your house or if there is a fire or similar disaster. The collar and visible ID could help someone get your pet back to you.
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McCourty is playing on what will likely be his final contract in New England, and the Patriots selected his presumptive replacement in Lenoir-Rhyne's Kyle Dugger during Friday's second round. That doesn't bother McCourty, who successfully campaigned for himself and his brother to get another shot at playing together in New England in 2020, and is now more focused on the upcoming season and helping the rookie succeed than he is about the threat of Dugger taking his job.
"For me, it has always been how can I help?" McCourty said, via MassLive. "My second year in New England we drafted Ras-I Dowling and until this day, that is one of my good friends because we always used to go out to dinner, always talk. I think that is how you have to see it. You never compete with a guy at your position because you never go against each other. You are battling at the position, but the competition is against the receivers on your team, then eventually the preseason games, the regular season.
The inmates' freedom is at risk in Fire Country Season 1, Episode 7 when they are blamed for a lost watch. Sharon learns that it is not the worst idea to accept help when it's offered, and Gabriella feels the insecurities of the past come to taunt her.
Although unfortunate that animals sometimes need assistance, Pantex is always happy to get them proper care from a wildlife rehabilitator. Through the years this has included the one bobcat kitten, several bats, and various songbirds such as cliff swallows, various birds-of-prey such as American kestrels, and a cattle egret.
Our most recent case of a wildlife species needing assistance involved an injured female American kestrel. I had already arrived at home following work, but by phone was able to coordinate the capture of the small falcon and make arrangements with the Wild West Wildlife Rehabilitation Center (Amarillo). The employees who found the kestrel were able to capture and then delivered it to the rehabilitator for care. The kestrel was successfully rehabilitated and then released at Pantex following a few weeks of veterinary care. We owe gratitude to the rehabilitation center for that successful rehabilitation, as we do to the South Plains Wildlife Rehabilitation Center (Lubbock) and associates of theirs in Amarillo, for cases in the past. Pantex is happy to assist wildlife in this manner and considers it a vital component of the wildlife program.
This is the second time our family has used Happy to Help Van. As with the first time, arrived on time and were very helpful and friendly. Definitely recommend them, nothing too much trouble for them. Thank you! Adam
It is my second time using their services: I advise anybody to book them now! I wish to say a huge thank you to Tomak and Benedict, for their friendly attitude and their immense help. They have been wonderful! Promt, totally professional, honest hard workers. Price very fair. Will use them again! X
Adam and his team arrived on time, were very professional, courteous, and helpful, moved all out things even though we had more than we thought. I would use them again and recommend them to my family and friends. They took the stress out of our home move. Thankyou again. 041b061a72